Production Tickets Dashboard
Recurring Root Cause Groups
Recurring issues grouped from the uploaded Excel file's root cause group column
Clients
Click a client bar to filter the ticket list
Total Clients
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Unique clients with tickets
Total Recurrences
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Total tickets across clients
User With Most Complaint
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SLA Risk Overview
Breach counts are based on the uploaded Excel file's SLA Breach column
Tickets List With Resolution
AOne kanban tickets with comment resolution details
Filters
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TicketIdClientTeamSeverityCreatedClosedIssue RaiserResolved ByResolutionDetailsStatus
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